Refunds & Returns

If you are not happy for any reason then please let us know. If for any reason we need the item sent back then we will refund you all agreed shipping costs involved in getting it back to us.

Rather than having a long winded policy for every eventuality, we prefer to sort out problems to your satisfaction, that's the way it should be.

Please contact us directly on 0870 042 4651. Alternatively contact us by email.

When calling the UK from abroad our telephone number becomes: Your international access code +44 870 042 4651

Summer and Exam Term

This term brings mixed feelings to our boarders, the promise of warm sunny days tempered with the growing concerns and work involved in exams. We found chocolate alphabet to cheer those long study sessions up! More »

How are we doing? Got an idea on how we can improve our service, then let us know »